Specialist Vets in Walsall

## Summary 387 Veterinary Centre is a veterinary practice that also operates as a **Veterinary Nurse Training facility**. Based on the latest reviews, it appears set up for **routine preventative care** (vaccinations/jabs), **neutering**, and **investigation of more serious illness** (further tests leading to a cancer diagnosis). Owners repeatedly describe practical, situation-specific support—such as **making time to settle a nervous cat before vaccinations**, **accommodating two kittens arriving together in a playpen for neutering**, and **fitting pets in at short notice**. One review also notes the team **accepted and treated an unregistered patient promptly**. ## Services - **Veterinary nurse training facility** (explicitly stated in clinic data). - **Cat clinic** mentioned by a reviewer, described as having a “calming feel.” - **Vaccinations/injections (“jabs”)** for cats. - **Neutering** (two 5‑month‑old kittens; drop-off in the morning and collected early afternoon per the owner’s account). - **Diagnostics/further tests** when initial treatment didn’t work (one dog’s case progressed to a cancer diagnosis). - **Short-notice appointments** mentioned by an owner. ## People - **Carlos**: mentioned by name; an owner says he is “so good” with their small dogs and that they’re often able to be seen at short notice. - **Emma (vet)**: credited with handling a nervous cat calmly—taking time to talk through things and ensuring the cat was relaxed before giving vaccinations. - **Unidentified young male vet**: praised for being especially helpful when treating newborn puppies; the reviewer notes the practice treated them considerately despite not being registered. ## Reviews **Google rating: 4.8 stars from 495 reviews.** Themes below are drawn from the latest written reviews available to us. - **Handling anxious/nervous pets:** owners describe staff taking time to help pets settle (e.g., a nervous cat relaxed before vaccines). - **Supportive communication during serious illness:** one owner describes escalation from suspected infection to further tests and a cancer diagnosis, with staff checking in on the family during follow-ups. - **Practical flexibility:** accommodating transport/handling requests (two kittens brought together in a playpen for neutering) and being seen **at short notice**. - **Welcoming front-desk and overall team experience:** multiple reviews mention receptionists alongside vets and nurses, with owners feeling looked after throughout visits.

## Summary Warren House Veterinary Centre Ltd / WM Endoscopy Veterinary Clinic describes itself as a **family-owned** practice, with an emphasis on **“innovative” healthcare**. The website highlights advanced options such as **keyhole (minimally invasive) surgery**, **camera diagnostics**, and **rapid cancer diagnosis lab equipment**, alongside routine preventative care. From the latest reviews, owners most often mention **being fitted in at short notice**, support for **small emergencies over holiday periods**, and **consultations that feel thorough rather than rushed** (including discussing options and starting with the **least invasive** treatment). There are also specific mentions of care for **cats, dogs, and an elderly rabbit**, suggesting the team sees more than just straightforward dog/cat appointments. ## Services Based on the website and the latest reviews, services referenced include: - **Keyhole surgeries** (minimally invasive surgery) - **Camera diagnostics** (endoscopy-style diagnostics are implied by the clinic branding and “camera diagnostics” on the site) - **Zlig cruciate surgery** (for cruciate ligament issues) - **Rapid cancer diagnosis**, with **in-house lab equipment** mentioned - **Laser treatment** - **Safer anaesthesia** (listed as a service focus on the website) - **Preventative care**, including **annual wellness checks** - **Vaccinations** (specifically mentioned for cats in reviews) - **Rabbit consultation** for an older rabbit, including assessment of movement and discussion of treatment options (review mentions starting with an **anti-inflammatory**) The website also states **unlimited vet, nurse, and emergency consults are available** (no further terms provided in the inputs). ## People - **Gary (vet)**: Mentioned by name in reviews. One owner describes his advice as **“backed up with knowledge and evidence”**, helping them make **informed decisions** about treatment options. - **Ellie (nurse)**: One owner with a stressed dog describes Ellie **singing to help the dog settle**, which stood out as a concrete example of handling an anxious pet. Reviews also repeatedly mention reception and clinical staff being **helpful in arranging short-notice appointments** and being **easy to talk to**. ## Reviews **Google rating: 4.7 stars from 507 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Short-notice access and support for urgent worries:** owners describe being helped to get a pet seen **at short notice**, and the team working through the **holiday period for “little emergencies and owners’ worries.”** - **Clear, option-based decision-making:** one rabbit owner describes discussing **different treatments** and starting with the **least invasive** option; another highlights advice backed by **evidence**. - **Handling nervous pets and small details that reduce stress:** a stressed dog reportedly settled when a nurse **sang to him**. - **Consultations and follow-up queries handled well:** one owner queried a medication dosage the next day and reports a **friendly, efficient** response. - **Environment and front-of-house experience:** reviews mention a **clean** waiting area and being **greeted warmly**.

## Summary Bloxwich Veterinary Centre is part of the **OnlineVets** group (website: onlinevets.co.uk). The clinic is set up for routine companion-animal care and common procedures (owners mention **spays/neuters** and **wound treatment**) and also describes an emergency/urgent-care pathway: **24/7 access to veterinary care and advice for Pet Health Club Plus members via a partnership with PawSquad**. From recent reviews, owners repeatedly describe being **fitted in quickly (including next-day appointments and emergency visits)**, getting **clear explanations**, and seeing **extras around end-of-life care** (a sympathy card after a pet’s death). There is also a serious recent complaint alleging a poor outcome and insufficient post-op support after a cat spay; this conflicts with many positive reports of kindness and professionalism. ## Services - **Neutering/spaying** (multiple owners mention neutering and a cat spay) - **Treatment of injuries/wounds** (example: paw wound treated) - **Urgent/emergency appointments** (owners describe being seen as an emergency and being “looked after”) - **24/7 remote access to veterinary care and advice** for **Pet Health Club Plus members**, via **PawSquad** (as stated on the website) ## People - **Marie (receptionist)** — specifically praised for kindness and helpfulness during visits that included a husky neuter and treatment of a paw wound. - **Nursing team (unnamed)** — mentioned for providing “good advice” during a first visit. - **Veterinary team (unnamed)** — several reviewers highlight **clear explanations**, being **kind and thoughtful during emergencies**, and **respectful handling of a cat’s final moments**. ## Reviews **Google rating: 4.7 stars from 228 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Quick access when needed:** reports of being fitted in **next day** and being seen during an **emergency**. - **Communication and decision-making:** multiple owners say staff **explained everything clearly** and were open to questions. - **Procedures and outcomes mentioned:** neutering and wound care are described positively; one recent **1-star** review alleges a cat was discharged with breathing problems after a spay and later died, with the owner stating post-op care was not provided. - **End-of-life support:** one owner describes respectful care during a pet’s final moments and receiving a **sympathy card** afterward. - **Cost/avoiding unnecessary tests (claimed by reviewers):** some owners describe pricing as “not too pricey” and one long-term client says they weren’t pushed into **extra X-rays or blood tests if not needed**.

## Summary Hillman Vets is set up for both routine care and urgent situations, with **emergency veterinary services** listed in its services and a **veterinary nurse training facility** noted. From the latest reviews, owners most often describe **calm handling of nervous or young pets** (including **three puppies who were “so relaxed” afterwards**) and support through **serious illness and end-of-life care** (including a review describing a dog being **put to sleep** with everything “done perfect”). A minority of reviewers report the opposite experience, describing a vet as **abrupt/lacking compassion** and one review alleging the practice was **more interested in upselling than addressing health concerns**. ## Services - **Emergency veterinary services** (availability such as 24/7 vs extended hours isn’t specified in the provided information). - **Veterinary nurse training facility**. - **Care for very ill pets**, including cases described by owners as life-saving treatment (“saved our Chloe life”). - **End-of-life euthanasia support**, described in one review as handled professionally during a difficult visit. - **General veterinary consultations**, implied through ongoing long-term use and routine visits mentioned in reviews. ## Reviews **4.6 stars from 234 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners describe **friendly, professional staff** and feeling their pets were handled **gently**. - Several reviews mention good support in **high-stress situations**, including **severe illness** and **euthanasia**. - One long-term client mentions staying with the practice for **14 years**. - A small number of recent negative reviews report problems: one describes a vet as **abrupt with “no compassion”**, and another alleges **upselling over addressing a dog’s health concerns**.

## Summary Firstvets – Aldridge (established 1999) is a small-animal practice that’s part of the CVS Group and is listed as an **RCVS General Practice**. Based on the services listed and what owners describe, it appears set up for routine preventative care (vaccines, parasite control, nurse clinics) as well as medical work-ups and procedures (diagnostics, surgery, dentistry). Decision-relevant specifics owners mention include: - **Rapid urgent access**: one owner reports getting an emergency appointment **within half an hour** for a guinea pig. - **Clear, unrushed decision-making**: a vet “talked us through our options” and didn’t pressure the owner to decide quickly. - **End-of-life care**: a euthanasia experience is described as respectful, including the pet being wrapped in a clean blanket to take home. - **Mixed reports on phone triage**: one reviewer describes being told to “try other vets” when calling about a crying, painful puppy, contrasting with other reviews praising supportive staff. ## Services Services and capabilities mentioned on the clinic website include: - Consultations (including **nurse consultations**) - Vaccinations and parasite control - **Diagnostics** - **Surgery** and **neutering** - **Dentistry** - Microchipping - Blood pressure checks - Six-month health checks - Grooming and nail clipping - Anal sac expression - Home visits Emergency care (as stated by the clinic): emergencies are handled during normal opening hours by contacting the practice; **out-of-hours emergencies are referred to a dedicated emergency service (YourVets).** Review examples of cases treated include: - Ongoing care for dogs including a case involving **Addison’s disease** - Emergency care for **guinea pigs**, including end-of-life support ## People While individual clinicians aren’t named in the information provided, reviews describe: - **Vets** who explain options and avoid rushing owners into decisions (noted during an emergency visit with a guinea pig). - **Nursing team** interactions that some pets appear to respond positively to (one owner describes their dog being eager to greet the nurses and receiving ongoing support). - **Reception staff** described as compassionate in a difficult situation (praised during a euthanasia visit). A contrasting account mentions an **unhelpful phone manner** when seeking urgent advice for a young puppy. ## Reviews **4.4 stars from 165 reviews.** Themes below are drawn from the latest written reviews available to us. - **Urgent access and emergency handling:** one owner reports being seen within 30 minutes for a small-animal emergency. - **Communication and decision support:** owners mention thorough explanations and being given time to choose between options. - **Compassionate care (including euthanasia):** respectful handling and practical kindness (e.g., wrapping a pet in a clean blanket to take home). - **Inconsistent phone experience:** one review reports a dismissive response when calling about a puppy in pain, which conflicts with other accounts of supportive staff.