
387 Veterinary Centre in Walsall, West Midlands, stands out for its exceptional veterinary services, as evidenced by its impressive 4.8-star rating from 488 reviews on Google Maps. This high rating, bolstered by a significant number of reviews, indicates a consistently positive experience for clients, making it a reliable choice for pet care.
The clinic is notably a Veterinary Nurse Training facility, highlighting its commitment to education and excellence in veterinary services. The reviews further accentuate the clinic's strengths. Clients frequently mention the welcoming and compassionate staff, with particular praise for veterinarians such as Carlos and Emma. Carlos is commended for his care with dogs, while Emma is noted for her calming approach with nervous cats, suggesting a team well-versed in handling different pet temperaments.
The clinic also receives high marks for its responsiveness and ability to accommodate urgent visits, as mentioned in the review by "my name jeff." This flexibility is crucial for pet owners needing prompt veterinary attention. Additionally, the facility's environment is described as calming, particularly in their cat clinic, which can be essential for reducing pet stress during visits.
The reviews consistently highlight the friendly and supportive nature of the entire staff, from receptionists to veterinary nurses, ensuring a comprehensive and empathetic care experience. The clinic's handling of more complex cases, such as the one described by Martin G, showcases its dedication to thorough medical care and emotional support for both pets and their owners during challenging times.
Overall, 387 Veterinary Centre is lauded for its professional, compassionate, and client-focused service, making it a highly recommended choice for pet owners in the Walsall area.
Note: Showing the 5 most recent Google reviews out of 488 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Great vets always made to feel welcome. Carlos is so good with our little dogs. Always able to be seen at short notice too thx guys
2 weeks ago
Took my cat here today for the first time and I was so impressed. The cat clinic has a lovely calming feel to it and the vet Emma is lovely. My cat is very nervous but he was fine and relaxed. Emma took time to talk to us and make sure my cat was relaxed before giving him his jabs. Highly recommend.
3 weeks ago
Outstanding vets. The staff are the best including the people behind the desk. Thank you. Just been again this morning for my cats injections. Still the same great service and staff. It looks great now all the scaffolding has gone and there's more room on the car park.
a month ago
Had my two 5 month old kittens neutered here recently , the staff were really kind and understanding as I wanted to bring the two kittens together in a travel playpen so to make the journey easier and less stressful for them and they said it wasn't a problem . Took them in for 8am fetched them back at 1pm., kittens were fine after surgery , no issues at all and the staff were very friendly and reassuring . Whoever did their operation as I don't think it was the young girl who went through the after care with us on collecting them but whoever the vet was a sincere thank you . ❤️ 🐈⬛🐈⬛
3 months ago
We brought our dog in with what we thought was a simple infection, but when treatment didn’t work and his condition worsened, the team acted with urgency and compassion, carrying out further tests that led to the heartbreaking diagnosis of cancer. Throughout this incredibly difficult time, every member of staff, from the reception team to nurses and vets has shown us genuine care, empathy, and support. They’ve not only cared for our dog but also consistently asked after all of us with each phone call or visit.
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