Bloxwich Veterinary Centre

Bloxwich Veterinary Centre in Walsall is part of the OnlineVets group. The clinic is set up for routine companion-animal care and common procedures, with owners mentioning examples such as spays/neuters and wound treatment. It also offers an emergency support pathway for Pet Health Club Plus members, with 24/7 access to veterinary care and advice via PawSquad. Recent feedback is mostly very positive about quick appointments, clear communication and kind handling, although there is also one serious complaint about a cat spay and follow-up care.

Services

• •Routine companion-animal care and common procedures, with recent reviews mentioning cat spays, dog neutering, and support around general health concerns.
• •Treatment for injuries and minor conditions, including an owner who highlighted care for a paw wound.
• •Urgent and emergency appointments, with reviewers describing being seen the next day when needed and being looked after during an emergency visit.
• •Clear communication during consultations, with several owners saying they felt able to ask questions and that the vet explained things well.
• •End-of-life support, including one review describing respectful care in a pet’s final moments and a sympathy card sent afterwards.
• •24/7 remote veterinary care and advice for Pet Health Club Plus members through PawSquad.

Pricing

No published pricing information is currently available for this clinic.

People

• •Marie (receptionist) — praised for being especially kind and helpful during visits involving a husky neuter and treatment for a paw wound.
• •Reception team — recent reviews describe reception as knowledgeable, accommodating and friendly.
• •Nursing team (unnamed) — one first-time visitor specifically mentioned receiving good advice from a nurse.
• •Veterinary team (unnamed) — reviewers often describe the vets as kind, gentle, professional and clear when explaining treatment.

Reviews

Google rating: 4.7/5 from 231 reviews.

• •Many recent reviewers describe a friendly, accommodating team, with particular praise for kindness from both reception and clinical staff.
• •Access and responsiveness come up often, including reports of being fitted in the next day and being seen promptly in an emergency.
• •Owners frequently mention clear explanations and feeling comfortable raising concerns or asking questions during appointments.
• •Recent written feedback is overwhelmingly positive, but there is also one serious 1-star complaint alleging poor post-operative support after a cat spay that the owner says ended in the cat’s death.