Bloxwich Veterinary Centre

Bloxwich Veterinary Centre is part of the OnlineVets group (website: onlinevets.co.uk). The clinic is set up for routine companion-animal care and common procedures (owners mention spays/neuters and wound treatment) and also describes an emergency/urgent-care pathway: 24/7 access to veterinary care and advice for Pet Health Club Plus members via a partnership with PawSquad.

From recent reviews, owners repeatedly describe being fitted in quickly (including next-day appointments and emergency visits), getting clear explanations, and seeing extras around end-of-life care (a sympathy card after a pet’s death). There is also a serious recent complaint alleging a poor outcome and insufficient post-op support after a cat spay; this conflicts with many positive reports of kindness and professionalism.

Services

• •Neutering/spaying (multiple owners mention neutering and a cat spay)
• •Treatment of injuries/wounds (example: paw wound treated)
• •Urgent/emergency appointments (owners describe being seen as an emergency and being “looked after”)
• •24/7 remote access to veterinary care and advice for Pet Health Club Plus members, via PawSquad (as stated on the website)

People

• •Marie (receptionist) — specifically praised for kindness and helpfulness during visits that included a husky neuter and treatment of a paw wound.
• •Nursing team (unnamed) — mentioned for providing “good advice” during a first visit.
• •Veterinary team (unnamed) — several reviewers highlight clear explanations, being kind and thoughtful during emergencies, and respectful handling of a cat’s final moments.

Reviews

Google rating: 4.7 stars from 228 reviews. “”

• •Quick access when needed: reports of being fitted in next day and being seen during an emergency.
• •Communication and decision-making: multiple owners say staff explained everything clearly and were open to questions.
• •Procedures and outcomes mentioned: neutering and wound care are described positively; one recent 1-star review alleges a cat was discharged with breathing problems after a spay and later died, with the owner stating post-op care was not provided.
• •End-of-life support: one owner describes respectful care during a pet’s final moments and receiving a sympathy card afterward.
• •Cost/avoiding unnecessary tests (claimed by reviewers): some owners describe pricing as “not too pricey” and one long-term client says they weren’t pushed into extra X-rays or blood tests if not needed.