White Cross Vets Bloxwich

White Cross Vets Bloxwich in Walsall is part of the White Cross Vets group and is owned by IVC Evidensia. The practice is listed as a veterinary nurse training facility. Recent feedback is mostly positive, with many owners praising the team’s kindness, honesty, and clear advice, alongside a smaller number of serious complaints about communication, fees, and one surgical case.

Services

•General consultations and treatment planning for dogs and cats, with several owners highlighting honest explanations and advice that helped them understand options.
•Surgical care, with operations forming part of the practice’s work.
•End-of-life care, including a review describing a compassionate euthanasia appointment for a cat.
•Inpatient and short-stay care for cats, with one owner describing attentive handling and efforts to keep their pet comfortable.
•Veterinary nurse training facility status, as listed by the practice.

Pricing

No published pricing information is currently available for this clinic.

People

•Will (vet): praised by a reviewer for being knowledgeable and for explaining a dog’s treatment plan clearly.
•Reception and wider team: recent reviews often mention a friendly welcome, helpful service, thoughtful handling of cats and dogs, and a supportive manner during more complex cases.

Reviews

White Cross Vets Bloxwich has a 4.6-star Google rating from 383 reviews. Recent written feedback is mostly very positive, with a run of 5-star reviews in 2026 and a couple of serious negative reviews from late 2025.

•Many reviewers describe the staff as friendly, caring, gentle, and professional, with especially positive comments about how well cats and dogs are handled.
•Clear, honest communication is a recurring positive theme, including praise for transparent advice in a complex case and for not pushing medication unnecessarily.
•A few reviews highlight flexibility and helpfulness from the front-of-house team, including fitting in an owner who arrived a week early for an appointment.
•Negative feedback includes one complaint about a short appointment that still incurred a consultation fee, and one very serious allegation relating to post-operative care and communication.

Reviews for White Cross Vets Bloxwich

Yvette

Verified

Vet Consultation

Note: Showing the 10 most recent Google reviews out of 383 we track in total. Recent reviews may not be representative of overall sentiment.

Gabby Wood

1 week ago

At White Cross Vets, my cat received absolutely wonderful care. The staff were kind, attentive, and genuinely invested in making him feel comfortable. He enjoyed his short stay so much he kept going back to his cat carrier to go back for more. I’d happily bring him back without hesitation, because it really feels like a place that truly cares about animals. Highly Recommended for your fur babies!!!

Martin Dean

1 week ago

As soon as we entered the staff at reception greeted us with a smile and a friendly attitude The actual vet was as honest and transparent as you can want in a complex case Thanks all round at white cross vets

Esther Lupton

3 weeks ago

The staff are amazing! Nothing is ever too much trouble for them. I accidentally turned up a week early for my appointment, but they were quiet, so they managed to fit me in. They are so thoughtful and gentle with my cats. I'd 100% recommend them, especially as they don't push medication for the sake of it.

Lorraine Turner

3 weeks ago

A really professional service with kindness and compassion towards us and Charlie our dog, answered all our questions honestly.

ian bates

3 weeks ago

Very helpful staff

Natalie Brittain

8 months ago

The absolute best vets in walsall! The staff are always friendly and caring. Informative and supportive. They will do everything within their power to help.

Paula Mason

8 months ago

Staff friendly and very helpful. Excellent service and advice given on whatever the problem is.

Miruna tuta

10 months ago

After many years as a client, I will never return to this clinic. What happened yesterday should simply not be possible in a professional veterinary practice. When I booked the appointment, I clearly explained over the phone what my dog needed. I should have been told at that point that the vaccination could not be done. Instead, I was asked to come in, which now feels like the only purpose was to charge a consultation fee. The visit lasted around five minutes. My dog was not examined, no treatment or vaccination done, and I was simply told to go to another vet in Birmingham. Despite this, I was spoken to in a rude and condescending manner by the vet and stated that the £61 charge was for “his time”. To make matters worse, no receipt was provided. The health check that I need at another clinic in Birmingham costs £100, and only to be told this they have charge me more than half? Why your clinic couldn’t do it? Charging a significant fee for doing absolutely nothing, combined with poor communication and a lack of basic courtesy, is completely unacceptable. This experience was shocking and deeply disappointing, especially after being a loyal client for many years. I cannot recommend this clinic.

Charlotte Bartlett

10 months ago

Lou Weeze

10 months ago

Will has been an excellent vet, very knowledgeable and explained everything well so I could make an informed choice about my dogs treatment plan