White Cross Vets Bloxwich

White Cross Vets Bloxwich is part of the White Cross Vets group (the website states 21 practices across the North and Midlands). It is listed as a veterinary nurse training facility. Recent reviews describe a mix of experiences: some owners report clear explanations and supportive care (including end-of-life support), while others describe serious dissatisfaction around communication, fees, and a post-operative complication.

Concrete specifics mentioned include

• •A named vet (“Will”) being praised for explaining options so owners could make informed decisions about a dog’s treatment plan.
• •End-of-life care for a cat being described as compassionate and allowing meaningful final moments.
• •One owner reporting a short appointment where no examination or vaccination was done, but a consultation fee was charged and they were told to go elsewhere.
• •One owner alleging their dog died following a “routine operation,” with criticism of how bleeding was handled and being asked to transport the pet to out-of-hours care.

Services

Based on the inputs available (website summary + latest reviews)

• •Veterinary nurse training facility (explicitly listed in the clinic data).
• •Treatment planning/consultations for dogs (an owner describes discussion of a “treatment plan” with explanations to support decision-making).
• •Euthanasia/end-of-life appointments for cats (one review describes their cat being put to sleep and the team supporting the final visit).
• •Surgery/operations are referenced in a negative review (an owner describes their dog having an operation and subsequently bleeding).

Pricing

• •One review states a £61 charge for a consultation, in a visit the reviewer says lasted around five minutes and did not include an exam, treatment, or vaccination.
• •The same reviewer mentions a £100 “health check” cost at another clinic (this is not presented as White Cross Vets’ price, but as a comparison they were given).

People

• •Will (vet): described as “very knowledgeable” and as explaining things clearly so the owner could make an informed choice about their dog’s treatment plan.
• •The team (role not specified): one owner describing a cat’s euthanasia says the team made their last minutes with their pet ones they would “cherish forever,” suggesting a focus on supporting owners through end-of-life visits.
• •An unnamed vet: one owner reports being spoken to “in a rude and condescending manner” during an appointment where they say no exam or vaccination was done.

Reviews

4.6 stars from 366 reviews. “”

• •Clear explanations and involvement in decision-making: a vet is praised for explaining options so an owner could choose a treatment plan.
• •End-of-life support: one owner describes considerate handling of a cat being put to sleep and valuing the final moments.
• •Complaints about appointment value/communication: one owner reports no exam or vaccination at a booked vaccination visit, being redirected elsewhere, and still being charged a stated £61 fee (and says no receipt was provided).
• •A serious negative allegation related to surgery: one owner reports their dog bled after an operation and later died, and criticises the clinic’s handling of the situation and the suggestion to travel to out-of-hours care while the pet was bleeding.