Vet4Pets Walsall Reedswood – Vets in Walsall
Clinic Overview
- Positive comments highlight a friendly team, with specific praise for Sam after a dog was diagnosed and operated on for bladder stones and a blocked urethra, and for Ioana during a bank holiday consultation. - Some reviewers say the practice is good with cats, and one long-standing client again praised Florin, Sam and Ioana, especially for confident handling of a reactive dog. - Negative feedback includes complaints about high or unclear charges, delayed callbacks, and frustration about value for money.
Services
- •Surgery and anaesthesia: soft tissue surgery, airway surgery, ear surgery, orthopaedics including cruciate surgery and fracture repair, plus anaesthesia and an operating theatre.
- •Diagnostics and monitoring: in-house laboratory testing including biochemistry, haematology and electrolytes, along with blood pressure monitoring, x-ray and ultrasound.
- •Hospital facilities: hospital ward, isolation unit, separate dog and cat wards, and an oxygen chamber.
- •Routine and preventive care: dentistry, microchipping, nurse clinics, weight clinics, medications and prescriptions.
- •Travel and documents: pet passports and animal health certificates.
- •Out-of-hours care: emergencies outside opening hours are referred to Vets Now Birmingham.
- •Recent customer comments mention care for both cats and dogs, including treatment for bladder stones and a blocked urethra, a spay and post-op care, and an urgent appointment for a torn nail.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews are mixed on value: some owners describe costs as expensive or unclear, while others focus more on the care they received than on price.
People
Named in customer feedback are vets Florin, Sam and Ioana. More recent reviews also praise Toni the veterinary nurse, Nabeel and Laura on the front desk, and Danielle for sorting insurance paperwork quickly.
Reviews
Google rating: 4.3/5 from 709 reviews.
- •Positive comments highlight a friendly team, with specific praise for Sam after a dog was diagnosed and operated on for bladder stones and a blocked urethra, and for Ioana during a bank holiday consultation.
- •Some reviewers say the practice is good with cats, and one long-standing client again praised Florin, Sam and Ioana, especially for confident handling of a reactive dog.
- •Negative feedback includes complaints about high or unclear charges, delayed callbacks, and frustration about value for money.
- •More serious criticisms focus on handling and aftercare, including concerns about a distressed blind dog during an urgent nail visit and a complaint about discharge instructions and post-operative care after a cat’s spay.
