Shelfield Vets4Pets Ltd – Vets in Walsall
Clinic Overview
- Friendly, caring staff: Several reviewers describe the team as helpful, compassionate, and reassuring when owners are stressed or worried. - Thorough, unhurried care: Owners mention getting lots of useful advice, not feeling rushed, and appreciating detailed follow-up. - Strong support in difficult cases: One reviewer was especially thankful for the care given to a dog with cancer and the kindness shown after the pet passed away.
Shelfield Vets4Pets Ltd is a Vets4Pets practice in Walsall. Existing clinic information indicates routine pet care, a preventative care plan, and a veterinary nurse training facility. Recent feedback highlights a friendly, thorough team, with particular praise for clear advice, unhurried appointments, and compassionate support in complex or end-of-life cases.
Services
- •General vet care and consultations: Reviews describe helpful, friendly appointments with plenty of advice, including support for a new puppy without owners feeling rushed.
- •Follow-up and complex-case support: Recent feedback mentions careful review of surgical notes after major surgery elsewhere, plus ongoing support for a dog with cancer.
- •Preventative care: The clinic website mentions a Complete Care Plan, though specific inclusions and pricing are not set out here.
- •Veterinary nurse training facility: Listed in clinic information.
- •Microchipping information: The website includes guidance on compulsory cat microchipping from June 2024, though it does not clearly state whether microchipping is carried out on site.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews focus much more on care and staff support than on cost, although one reviewer did report a billing dispute.
People
- •Sally (vet): Repeatedly praised for compassionate care, including support during cancer treatment and after a pet’s death, and for taking time to review surgical notes and send a thorough follow-up email.
- •Pierce: Thanked by name for helping with a pet called Saber, and also described as friendly and thorough in examinations.
- •Helen: Mentioned warmly by one long-term client for remembering them and their dog and making visits feel personal.
- •More broadly, reviewers speak positively about the receptionists, nurses, and vets as a helpful and caring team.
Reviews
Google reviews: 4.4 stars from 403 reviews. Recent feedback commonly highlights
- •Friendly, caring staff: Several reviewers describe the team as helpful, compassionate, and reassuring when owners are stressed or worried.
- •Thorough, unhurried care: Owners mention getting lots of useful advice, not feeling rushed, and appreciating detailed follow-up.
- •Strong support in difficult cases: One reviewer was especially thankful for the care given to a dog with cancer and the kindness shown after the pet passed away.
- •Clean environment, with one billing complaint: The practice is described as clean, while one negative review says the reviewer was unhappy about being charged for something they believed did not happen.
