Shelfield Vets4Pets Ltd

- Owners frequently describe the team as friendly, caring, and genuinely compassionate, especially when pets are very unwell. - Several reviews highlight clear advice and unhurried appointments, with clients saying they felt supported rather than rushed. - The practice is praised for strong support in difficult cases, including diabetes, cancer care, recovery after major surgery, and bereavement.

Services

•General vet care and consultations: Owners regularly describe friendly, knowledgeable appointments for cats and dogs, including support for new puppies and consultations where they did not feel rushed.
•Follow-up and more complex-case support: Reviews mention careful review of surgical notes after major surgery carried out elsewhere, plus ongoing support for pets with conditions including cancer and diabetes.
•Preventative care: The clinic website refers to a Complete Care Plan, although the inclusions are not detailed here.
•Veterinary nurse training facility: Listed in the clinic information.
•Microchipping information: The website includes guidance on compulsory cat microchipping from June 2024.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus much more on care and staff support than on cost, although there is one complaint about a disputed charge.

People

•Sally (vet): Repeatedly praised for compassionate care, especially in complex and end-of-life cases, and for taking time to review notes thoroughly and explain concerns clearly.
•Helen: Mentioned warmly by a long-term client for remembering them and their dog and helping visits feel personal.
•Pierce: Thanked by name for being friendly, helpful, and thorough in examinations.
•More broadly, reviewers speak very positively about the receptionists, nurses, and vets as a caring and supportive team.

Reviews

Google reviews: 4.5 stars from 406 reviews. Recent feedback is overwhelmingly positive.

•Owners frequently describe the team as friendly, caring, and genuinely compassionate, especially when pets are very unwell.
•Several reviews highlight clear advice and unhurried appointments, with clients saying they felt supported rather than rushed.
•The practice is praised for strong support in difficult cases, including diabetes, cancer care, recovery after major surgery, and bereavement.
•The clinic is also described as clean and well run, with one isolated negative review centred on a billing disagreement.

Note: Showing the 10 most recent Google reviews out of 406 we track in total. Recent reviews may not be representative of overall sentiment.

Jamie Hayward

2 weeks ago

J

1 month ago

Friendly, knowledgeable service. Always look after my cats and seem to genuinely care.

Ross OGrady

4 months ago

Fantastic vets highly recommended

Lynne Trew

5 months ago

The team here are simply the best. My little Schnauzer was very poorly with diabetes and despite their and my beat efforts she didn’t make it. I will never forget their kindness to me and to my little companion. Thankyou

Kieran Probst

Superb vets, the vet was amazing with my cat, highly recommend them.

MARISSA Abraham

6 months ago

Lovely vets practice. Always caring for my animals. Staff are friendly and helpful.

Dave Brittle

7 months ago

Julie Whitmore

Adrian Keen

8 months ago

Brilliant staff clean place my cats love the place

Claire Randell

Just wanted to take a moment to write how absolutely fantastic I think this vets is, from the lovely receptionists to the nurses to the fantastic vets. I’ve had such a great experience here since I registered 4 years ago with my Dog, they are so helpful and friendly and when you’re stressed and worried, will do everything they can to help settle you. I wanted to specially note Helen and Sally, Helen always remembers me and my Pop and asks how we are and recently my dog went through major surgery while we were away from home and when she recovered and I took her back to my vets for a check up Sally took the time to look over all her surgical notes and wrote me such a thorough email detailing what her views were of the concerns I’d had. She went above and beyond and I have absolute faith that my dog will always be in the best hands at this vets. Pierce is always super friendly too and very thorough in his examinations! I cannot fault them - highly, highly recommend.